How to Hire a Reliable Roofer: Questions to Ask & Red Flags
When a storm rips through or a leak drips down, panic can set in fast. Your roof is your home or business’s first line of defense. But hiring the wrong roofer can double your headaches—turning emergency roofing into an expensive lesson.
At Sammy Roofing, we’ve seen families and businesses burned by bad actors. That’s why we’re sharing what you really need to know before you choose a roofer. This guide is your flashlight in the attic—shedding light on the right questions, red flags, and steps to protect your property.
Essential Qualifications and Certifications 🏅
Hiring someone to work on your roof isn’t like picking a pizza topping. Roofers need specific licenses, insurance, and training for the job. Here’s what every homeowner and business manager should check:
- State/Local Licensing: Most states require roofing contractors to be licensed. Ask for the license number and verify it with your local building department. If you’re unsure, check the National Roofing Contractors Association (NRCA) for guidance.
- Insurance: At a minimum, a roofer should carry:
- General liability insurance (protects your property if there’s damage)
- Workers’ compensation insurance (covers injuries to workers)
- Certifications: Look for manufacturer certifications (for example, GAF Master Elite or CertainTeed SELECT ShingleMaster) that show specialized training.
- OSHA Compliance: Confirm the crew follows Occupational Safety and Health Administration (OSHA) safety guidelines. It’s about keeping everyone safe on your property.
- Permits: For big jobs (like roof replacement or structural repair), your roofer should pull the proper permits.
Tip: Ask to see proof of all credentials. A reliable pro won’t hesitate.
Questions to Ask Before Hiring
Before you sign a contract, arm yourself with these questions. Print them. Bring them. Use them to separate the solid from the shaky.
Must-Ask Questions for Your Roofer
- How long have you been in business?
- Are you local? (Local roofers know local codes and weather.)
- What services do you specialize in? (e.g., Roof Flashing Repair near you, skylight installation, commercial roofing)
- Can you show proof of insurance and licensing?
- Will you provide a written estimate?
- Who will be on-site supervising the work?
- What is your timeline for this project?
- What materials will you use?
- Do you offer eco-friendly options or storm damage restoration?
- How do you handle debris and cleanup?
- Will you provide references from recent jobs?
- What warranties do you offer on labor and materials?
Pro Tip: A professional roofer answers directly—no tap-dancing around the details.
How to Spot Red Flags and Avoid Scams 🚩
Roofing scams are as old as leaky gutters. Don’t fall for them. Here’s what to watch for:
- High-Pressure Tactics: Anyone pushing you to sign right now is waving a red flag.
- Unmarked Trucks or No Physical Address: If they can disappear overnight, so can your deposit.
- Cash-Only or Large Upfront Payments: Never pay the full amount before work begins. A small deposit is normal—half or more is not.
- No Written Estimate or Contract: Verbal agreements don’t protect you.
- No Proof of Insurance or License: If they dodge this, walk away.
- Door-to-Door “Storm Chasers”: After storms, some out-of-towners chase quick cash, then vanish.
- No References: A good roofer is proud to share past work.
According to the Better Business Bureau (BBB), roofing is one of the top industries for home repair scams. Always check the roofer’s BBB profile and state contractor board.
Understanding Estimates and Warranties
A handshake isn’t enough. Get everything in writing.
What Your Estimate Should Include
- Scope of Work: Exactly what’s being done—Roof Flashing Repair near you, new roof installation, gutter cleaning, etc.
- Materials: Brand, type, and color.
- Timeline: Start and finish dates.
- Payment Schedule: When and how you’ll pay.
- Clean-Up: Who handles debris and disposal.
Warranties: What to Look For
- Material Warranty: Backed by the manufacturer. Usually covers defects.
- Workmanship Warranty: Covers installation errors.
- Length of Coverage: One year? Five years? Lifetime? Get it spelled out.
Tip: Reputable roofers provide copies of all warranties, and will explain them in plain language.
Checking References and Reviews 📞
Don’t just take their word—see what others say.
How to Check References
- Ask for 3–5 recent customers: Preferably with projects similar to yours (like emergency roofing or skylight repair).
- Call and ask: Were they happy? Was the job finished on time? Any problems after?
- Drive by recent jobs: If possible, see the work with your own eyes.
Reading Reviews
- Look for patterns: One angry review? Maybe a fluke. Lots of similar complaints? Red flag.
- Check multiple sources: BBB, Google, and industry directories.
- Watch for fake reviews: Overly generic or repetitive language may mean trouble.
Printable Roofer Vetting Checklist
Print and keep this by your phone or email:
- [ ] Confirm license and insurance
- [ ] Ask about experience and specialties
- [ ] Request a written estimate
- [ ] Review warranty terms
- [ ] Check references and reviews
- [ ] Inspect contract for details
- [ ] Never pay the full amount upfront
Final Thoughts: Hire With Confidence
Choosing a roofer shouldn’t feel like rolling the dice. Protect your home or business by asking smart questions, watching for warning signs, and insisting on written agreements. Whether you need emergency roofing, Roof Flashing Repair near you, or simply a routine inspection, these steps help safeguard your investment.
If you’re ready for answers or have a leak that can’t wait, Sammy Roofing is here to help—day or night.
Call Sammy Roofing now — or reach us anytime at 877-359-9286 .